I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | thank-you... I received my order yesterday and would just like to thank-you for the excellent job you did. The workmanship, materials and all the details were very high quality and I am very happy and impressed. I will not hesitate to highly recommend you to anyone doing some framing!
Gord, | Superb standard Incredible work on my acrylic face mount. The print mount are both finished to a superb standard. Really museum quality!I will be using Keenart Media Edmonton Canvas fall of my commissions.
Damon Fraietta @lifeligh, Edmonton | in perfect condition I just want to say this was the first time I've ordered a custom canvas and I was a little nervous about it.
I will DEFINITELY be ordering from you again. It just arrived in the mail faster than I expected and in perfect condition. Everything from ordering to receiving went perfectly smoothly and the finished product looks amazing. This is a gift for my in-laws. This is the view from their windows of their home in which they are going to be selling in the spring to move from Victoria to the Okanagan. This keepsake will always warm their hearts when they look at it.
Matt, Vancouver |